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DTSTART;TZID=America/Los_Angeles:20260605T120000
DTEND;TZID=America/Los_Angeles:20260605T133000
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SUMMARY:Dealing with Challenging Clients: Tips from a Psychologist and Criminal Defense Lawyer
DESCRIPTION:High-conflict client dynamics can quietly affect far more than communication. They can impact judgment\, boundaries\, decision-making\, staff relationships\, case strategy\, and professional stability under pressure.In this interdisciplinary program\, criminal defense attorney Nana Knight and psychologist Dr. Krista Regedanz explore the psychological and professional dynamics that arise when attorneys work with highly anxious\, emotionally reactive\, controlling\, demanding\, or dysregulated clients   particularly in high-stakes legal matters.Drawing from real-world legal practice and modern psychological frameworks\, this presentation will help attorneys better understand how emotional pressure affects both clients and professionals\, and how lawyers can maintain clarity\, authority\, and sound judgment in difficult interactions.Topics include:High-anxiety and reassurance-seeking clientsControl-seeking and micromanaging behaviorAngry or abusive communicationFamily-system pressure and third-party payorsBoundary erosion and emotional contagionNon-compliance\, impulsivity\, and self-sabotaging client behaviorCapacity protection systems for attorneysEthical and legal risk considerations in high-conflict client situationsThis presentation is especially relevant for attorneys working in criminal defense\, family law\, civil litigation\, employment law\, trust and estates\, probate\, and other emotionally intense or high-conflict practice areas.Attendees will leave with practical tools for managing emotionally difficult client situations while maintaining professionalism\, stability\, and effective legal judgment under pressure.\nSpeakers:Nana Knight\, Criminal Defense Attorney\, Knight Law\, A Professional Corporation Dr. Krista Regedanz\, Licensed Psychologist\, Palo Alto Smart TherapyMCLE:1.50 Hours General Substantive Credit
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE html><html><head><title></title></head><body aria-disabled="false"><p style="margin: 0in 0in 9pt\; text-align: center\;">High-conflict client dynamics can quietly affect far more than communication. They can impact judgment\, boundaries\, decision-making\, staff relationships\, case strategy\, and professional stability under pressure.</p><p style="margin: 0in 0in 9pt\; text-align: center\;">In this interdisciplinary program\, criminal defense attorney Nana Knight and psychologist Dr. Krista Regedanz explore the psychological and professional dynamics that arise when attorneys work with highly anxious\, emotionally reactive\, controlling\, demanding\, or dysregulated clients &mdash\; particularly in high-stakes legal matters.</p><p style="margin: 0in 0in 9pt\; text-align: center\;">Drawing from real-world legal practice and modern psychological frameworks\, this presentation will help attorneys better understand how emotional pressure affects both clients and professionals\, and how lawyers can maintain clarity\, authority\, and sound judgment in difficult interactions.</p><p style="margin: 0in 0in 9pt\; text-align: center\;">Topics include:</p><ul fr-original-style="margin-top:0in\;" style="margin-top: 0in\; list-style-position: inside\;" type="disc"><li style="color: black\; text-align: center\;">High-anxiety and reassurance-seeking clients</li><li style="color: black\; text-align: center\;">Control-seeking and micromanaging behavior</li><li style="color: black\; text-align: center\;">Angry or abusive communication</li><li style="color: black\; text-align: center\;">Family-system pressure and third-party payors</li><li style="color: black\; text-align: center\;">Boundary erosion and emotional contagion</li><li style="color: black\; text-align: center\;">Non-compliance\, impulsivity\, and self-sabotaging client behavior</li><li style="color: black\; text-align: center\;">Capacity protection systems for attorneys</li><li style="color: black\; text-align: center\;">Ethical and legal risk considerations in high-conflict client situations</li></ul><p style="margin: 0in 0in 9pt\; text-align: center\;">This presentation is especially relevant for attorneys working in criminal defense\, family law\, civil litigation\, employment law\, trust and estates\, probate\, and other emotionally intense or high-conflict practice areas.</p><p style="margin: 0in 0in 9pt\; text-align: center\;">Attendees will leave with practical tools for managing emotionally difficult client situations while maintaining professionalism\, stability\, and effective legal judgment under pressure.</p><p style="margin: 0in 0in 9pt\; text-align: center\;"><br></p><p style="margin: 0in 0in 9pt\; text-align: center\;"><strong fr-original-style="" style="font-weight: 700\;">Speakers:</strong></p><p style="margin: 0in 0in 9pt\; text-align: center\;">Nana Knight\, Criminal Defense Attorney\, <span style='color: rgb(9\, 16\, 29)\; font-family: "Instrument Sans"\, Helvetica\, Arial\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; display: inline !important\; float: none\;'>Knight Law\, A Professional Corporation</span>&nbsp\;</p><p style="margin: 0in 0in 9pt\; text-align: center\;">Dr. Krista Regedanz\, Licensed Psychologist\, Palo Alto Smart Therapy</p><p style="margin: 0in 0in 9pt\; text-align: center\;"><strong fr-original-style="" style="font-weight: 700\;">MCLE:</strong></p><p style="margin: 0in 0in 9pt\; text-align: center\;">1.50 Hours General Substantive Credit</p></body></html>
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UID:e.2123.1459870
SEQUENCE:3
DTSTAMP:20260508T181049Z
URL:https://santaclaracountybarassociation.growthzoneapp.com/event-calendar/Details/dealing-with-challenging-clients-tips-from-a-psychologist-and-criminal-defense-lawyer-1729195?sourceTypeId=Hub
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